Help Center
Find answers to common questions and learn how to get the most out of SmartSell
Help Topics
Choose a topic below to find detailed step-by-step guides
Getting Started
Learn how to set up your account, create your first business, and get up and running quickly.
Point of Sale
Master the POS system to process sales efficiently, handle payments, and manage customers.
Inventory Control
Keep track of your stock levels, manage suppliers, and automate reordering processes.
Branch Management
Set up and manage multiple business locations, assign staff, and coordinate operations.
Reports & Analytics
Generate insights from your business data to make informed decisions and track performance.
Account & Billing
Manage your account settings, subscription plans, and billing information.
Frequently Asked Questions
Find quick answers to the most common questions about SmartSell
Getting started is easy! Sign up for a free trial, create your business profile, add your first products to inventory, and start processing sales. Our setup wizard will guide you through each step. Read the full guide →
Yes! SmartSell is designed with offline-first technology. You can continue processing sales, managing inventory, and accessing your data even when internet connectivity is poor or unavailable. All data syncs automatically when connection is restored. Learn about offline mode →
The number of businesses you can manage depends on your subscription plan. Starter plan allows 1 business, Professional allows 5 businesses, and Enterprise allows unlimited businesses. Each business can have multiple branches. View subscription plans →
We accept major credit cards, mobile money payments, and bank transfers. Payment methods may vary by country. All payments are processed securely through our trusted payment partners. Learn about payments →
Yes, you can import your existing product data, customer information, and historical sales data using our CSV import tools. We also offer migration services for complex data transfers from other systems. Learn about data import →
Absolutely. We use enterprise-grade security measures including end-to-end encryption, secure data centers, regular security audits, and compliance with international data protection standards. Your business data is completely isolated from other users.
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